The information below has been gathered over a couple weeks. Some information provided may have been updated since. Please make sure to follow up with the provider for the most accurate information. We are trying to help those families in need or families that might be able to save a little money in a time of need. We hope this information will be helpful to you!
1. Altice USA
- For households with K-12 and/or college students who may be displaced due to school closures and who do not a currently have home internet access, we are offering our Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within our footprint.
- 866-200-9522 to enroll in Optimum region
2. AT&T (DirectTV)
- AT&T is waiving data overage fees to all customers so that families and students can stay connected during the pandemic. The company is promising not to terminate the service of any customer over the next 60 days.
- AT&T will continue to offer internet access for qualifying limited income households at $10 a month through the Access from AT&T program.
- 855.220.5211 - English
- 855.220.5225 - Spanish
- Charter is offering free internet for 2 months.
4. Comcast - offering free public Wi-Fi for 60 Days to families who do not have a subscription already.
- 1-855-846-8376 for English
- 1-855-765-6995 for Spanish.
5. Sparklight (CableOne)
- Sparklight Makes Unlimited Data Available on All Internet Plans for 30 Days, Waives Late Fees for 60 Days During Coronavirus (COVID-19) Crisis
- Customers can call 877-692-2253 for more information
- A 15 Mbps internet plan for $10 per month is available for the next 60 days to help low income families and those most impacted from coronavirus challenges, such as seniors and college students. No documentation will be required to sign up for this plan.
- Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395. - https://wgme.com/news/coronavirus/spectrum-to-offer-free-internet-access-for-students-due-to-coronavirus?fbclid=IwAR3mRwp6PgjD8A9tgi41fTOpvKqNVOs_ZzT7WOUjbsIEiRVWjVrUZiV4K_Y
- Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and waiving late fees incurred because of economic circumstances related to the pandemic.
- Starting on Tuesday, March 17, customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3. g.
- By Thursday, March 26:
- Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost.
- We will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.
- Coming soon: Customers with mobile hotspot-capable handsets who don’t have mobile hotspot today will now get 20GB as well per month for 60 days (a minimum of two bill cycles) at no extra cost.
- The 1Million Project Foundation’s efforts to connect kids without home internet has become that much more important to schools, community leaders and district administrators as they grapple with ongoing educational challenges as schools are canceled. Starting next Tuesday, we will be increasing the data allotment provided to students from 10GB to 20GBeach month from now through June 30, 2020.
- ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).
- Verizon said it will waive any late fees and not terminate any service for the next 60 days.