Parent and Student IT Help Phone Number

  • Parent and Student IT District Helpdesk Number: 208-350-5300

    STUDENT & PARENT TECHNOLOGY SUPPORT SERVICE DESK

    208-350-5300 , 7:30 AM - 4:30 PM , Monday - Friday  

    • Parents and students should contact the teacher for questions about assignments or learning materials. This number is for technical support only.  The IT Service Desk will provide their best effort of support for personal devices and district devices being used at home. They can support parents and students with things like wi-fi connectivity, password lookup, logging into Microsoft applications, etc. 

     

    This phone number is especially for a password reset for accessing Office 365 from home questions or Power Parent.

    If you would like to submit a DISTRICT IT Helpdesk Ticket, this is the link: https://www.westada.org/site/default.aspx?PageType=3&ModuleInstanceID=22385&ViewID=5C8B25C6-C8F8-4BD5-923B-8A7C70A93DDA&RenderLoc=0&FlexDataID=7385&PageID=14328&Comments=true

    If you have a specific question for an assignment, please email the teacher.

    If you have a general technology question, please email cornell.lee@westada.org; you will get an answer ASAP.  If you leave your phone number sometimes that is easiest to get the information to you the fastest.

    Thank you for your patience with technology!